Service & Repair - Terms & Conditions

The following Terms of Use should be reviewed carefully. If you do not agree to these Terms of Use, do not use this web site. By accessing, using this web site you agree to be bound by these Terms of Use. Precision Camera Service and Repair reserves the right to make changes or updates to these Terms of Use at any time without notice. Please visit the site periodically to review the most current terms governing your use of this web site.

Service & Repair Terms & Conditions:

All repairs registered and received claiming coverage under the manufacturer’s warranty require a copy of the original sales receipt for proof of purchase and validation of the warranty coverage period. If your unit is within the warranty period and found to be voided under the manufacturers guidelines, you will be contacted with an estimate. Repairs that are found to have physical damage or require excessive parts may be re-estimated. If an estimate is provided, your approval is required before repairs are performed. If your product, repaired by Precision Camera, is still experiencing the same malfunction within 90 days of the date your unit shipped from us (back to you), you may return it for repair. Units submitted for repair with abuse or physical damage will not be eligible for the repair warranty. Online service requests are valid for 30 days from the creation date. Parts that have been replaced will not be returned with your unit. Printed online receipt must accompany the unit sent in for repair. We are not responsible for digital images within your camera or film roll, nor are we responsible for any accessories not listed below. Our flat rate pricing applies to the model listed on this form only and does not include repair to any included accessories.

Notice Specific to Information Available on this Web Site

The information contained or referred to in this web site comes from a variety of sources and may not be accurate, error-free, complete, or current. This web site is provided as a service to its visitors and the web site information is provided on an "AS IS" basis and use of such information is at your own risk. Precision Camera Service and Repair reserves the right to delete, modify or supplement the content of this web site at any time for any reason without notification to anyone.

PRECISION CAMERA SERVICE AND REPAIR AND SONY ELECTRONICS INC. MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY OF ANY INFORMATION, CONTAINED IN OR REFERRED TO IN THIS WEB SITE, FOR ANY PURPOSE. PRECISION CAMERA SERVICE AND REPAIR AND SONY ELECTRONICS INC. ASSUME NO RESPONSIBILITY FOR AND DISCLAIM ALL LIABILITY FOR ANY ERRORS OR OMISSIONS, WARRANTIES AND CONDITIONS WITH REGARD TO THIS WEB SITE AND/OR THE INFORMATION CONTAINED IN OR REFERRED TO IN THIS WEB SITE INCLUDING WITHOUT LIMITATION ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

IN NO EVENT SHALL PRECISION CAMERA SERVICE AND REPAIR AND SONY ELECTRONICS INC. BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES WHATSOEVER, RESULTING FROM LOSS OF USE, DATA OR PROFITS, EITHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF INFORMATION AVAILABLE FROM THIS WEB SITE. SOME STATES MAY NOT RECOGNIZE A DISCLAIMER OR LIMITATION OF WARRANTIES AND/OR LIMITATION OF LIABILITY SO THE ABOVE DISCLAIMERS AND LIMITATIONS MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE DIFFERENT AND/OR ADDITIONAL RIGHTS AND REMEDIES THAT VARY FROM STATE TO STATE.

Links to Third-Party Sites

Precision Camera Service and Repair is responsible for content on this web site. However, this web site may contain links to web sites controlled by parties other than Precision Camera Service and Repair. Precision Camera Service and Repair does not review, is not responsible for, and does not endorse the contents, policies, or use of these third-party web sites. Any links to other web sites are provided as merely a convenience to the users of this web site and your decision to view or use any of such linked web sites is at your own risk.

Submission of Unsolicited Ideas

Precision Camera Service and Repair or any of its employees do not accept or consider unsolicited ideas, including ideas for new products, advertising, promotions, technologies, product enhancements or improvements, processes, materials, or new product names through this website or otherwise. Please do not submit any unsolicited ideas, designs, samples, prototypes, original creative artwork or other works ("Submissions") in any form to Precision Camera Service and Repair or any of its employees. The purpose of this policy is to avoid potential misunderstanding or disputes when Precision Camera Service and Repair products or marketing may seem similar to a Submission. If you do submit an unsolicited idea, regardless of what your communication contends, you agree that your Submission becomes the property of Precision Camera Service and Repair without any compensation to you and that Precision Camera Service and Repair may use or redistribute the Submission for any purpose and in any way. You also agree that Precision Camera Service and Repair is not obligated to keep the Submission confidential or return the Submission to you. You also agree that Precision Camera Service and Repair does not have any obligation to review or respond to the Submission.

Copyright Information

© Precision Camera 2017 Sony Service and Repair - All rights reserved.

All materials contained on this web site are protected by United States copyright law and may not be reproduced, distributed, transmitted, displayed, published or broadcast without the prior written permission of Precision Camera Service and Repair. You may not alter or remove any trademark, copyright, or other notice from copies of the content.

Trademark Information

The trademark "SONY" and any other product names, service names or logos of SONY used, quoted and/or referenced in this web site are trademarks or registered trademarks of Sony Corporation or any of its affiliates. Other product names and/or company names used in the web site may be protected as their trademarks and/or trade names.

Limited Right to Use Content

You may download content of this web site (one machine-readable copy and one print copy per page on a single computer) only for your personal use for non-commercial purposes, provided that the copyright, trademark, or other proprietary notices are not removed from the materials downloaded. You may not use, distribute, modify, transmit, reproduce, broadcast, create derivative works from or post the content of this web site, including any text, images, audio or video for public or commercial uses. This is a license and does not transfer any ownership right. You may not remove any copyright notices.

System Integrity

You may not use any hardware or software intended to damage or interfere with the proper and timely functioning of this web site or to surreptitiously intercept any system, data or personal information from the web site. You may not take any action which imposes an unreasonable or disproportionately large load on the web sites network or other infrastructure.

Disclosure Policy

Any and all information collected on this web site will not be sold, rented, loaned, or otherwise disclosed to any companies or organizations (except to affiliated entities) without your prior approval. Any personal information (such as an e-mail or mailing address) you may choose to provide to us is only used to fulfill the service you have requested, such as ordering a document or subscribing to a mailing list.

Restricted Rights

The information that is downloaded from this web site for or on behalf of the government of the United States of America and/or its agencies (the "U.S. Government") is provided with Restricted Rights. Use, duplication, or disclosure by the U.S. Government is subject to the restrictions set forth in DFARS 252.227-7013 and FAR 52.227-14 and 48 CFR 52.227-19, as applicable.

Applicable Laws

This web site, or affiliated web sites linked to this web site, may contain information about products which may or may not be available in any particular country, and if applicable, may have received acceptance or market clearance by a governmental regulatory body for different indications and restrictions in different countries. Each country has specific laws, regulations and medical practices governing the communication of medical or other information about medical products on the Internet. Nothing herein should be construed as a solicitation or promotion for any product or for an indication for any product which is not authorized by the laws and regulations of the country where the reader resides.

This web site is developed and maintained by Precision Camera Sony Service and Repair from its offices in Connecticut, U.S.A. All claims relating to this web site shall be governed by the laws of the State of Connecticut. You may not use any of the information contained in this web site in violation of U.S. export laws or regulations or in violation of any applicable local laws or regulations.